Our Privacy Policy

Our Privacy and Confidentiality Policy – Setec Proxima protects your personal information using advanced security measures and never shares your data without your consent.

Setec Proxima will never sell your personal data. In addition, Proxima will never allow third parties to access it unless we have obtained your consent.

Your information is concealed, secured, and used for only two purposes:

• To contact you in order to provide the information you specifically requested; or
• To create anonymous, aggregated market data to be reported to consumers, such as yourself, and to third parties.

If you would like more information about privacy or wish to ask a question, please contact info@setecproxima.com.

Information We May Collect

We may collect the following information:

• Last name
• First name
• Email address
• Phone number
• Title
• Organization
• Message (your questions or comments)
• Gender
• Age / Date of birth
• Education / Training
• Profession
• Preferences (music, literature, films, etc.)
• Logs and cookies

Cookies

setecproxima.com and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements on the website, and collect demographic information about our user base as a whole (IP address of equipment, operating system, pages visited, request(s), connection time and date, etc.).

You can control the use of cookies at the browser level. If you choose to disable cookies, you may not be able to use certain features of our website or services. These files are used to improve services and personalized interaction, create customized consumer profiles, and generate statistics.

Email

By submitting your question, comment, or suggestion online, the information you provide becomes the property of setecproxima.com. If necessary, we may share the information you provide in your email with third parties in order to respond to your question, comments, or concerns.

The content of your email may be used for any purpose, and setecproxima.com is free to use any ideas contained therein for any purpose whatsoever, including, but not limited to, the development, manufacturing, and marketing of products using such information.

Service Providers

In some cases, we use third parties to help us advertise our services to you. With respect to the information you provide, the only information shared with the third party is the information you have provided.

Unsubscribing

If you subscribe to our optional services, such as our newsletter, we automatically send you a confirmation email specifying the services you requested. From these confirmation emails, you may unsubscribe from these services at any time by replying and indicating your wish to be removed from our lists.

We are committed to offering you the right to object to and withdraw consent regarding your personal information.

• The right to object means that users may refuse to provide their personal information for the purposes stated at the time of collection.
• The right to withdraw means that users may request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you may email info@setecproxima.com or follow the unsubscribe instructions included in email communications.

Right of Access

We are committed to recognizing the right of access and rectification for individuals who wish to consult, modify, or even delete information concerning them.

To exercise these rights, you may contact us at 450‑651‑2600 / 833‑399‑0145 or write to us at:

450 Chemin Chambly, Suite 201
Longueuil, QC J4H 3L7

Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

We may also disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Security

The personal information we collect is kept in a secure environment. Individuals working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) protocol
• Access management – authorized personnel only
• Computer backups
• Digital certificate development
• Username and password
• Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the security of your transactions. However, since no mechanism provides absolute security, some level of risk is always possible when using the Internet to transmit personal information.

SSL Security Certification

Our privacy commitments comply with the requirements of the following program: Let’s Encrypt.

If you have any concerns, questions, or complaints, please contact us at 450‑651‑2600 / 833‑399‑0145 or write to us at:

450 Chemin Chambly, Suite 201
Longueuil, QC J4H 3L7

Law 25 (Québec)

The person responsible for the protection of personal information at Setec Proxima is Maxime Fournier, President
Phone: (450) 651‑2600
Email: info@setecproxima.com

Data Retention

Data is stored in our systems (Pipedrive and Microsoft). These systems are secured, and access is limited to authorized Setec Proxima users only.